Data Use Policy
Privacy protection is of important concern to us in the use of your personal information. SIA Hotel Grand Palace will handle your data responsibly and manage it adhering to applicable laws.
Collection of data
Every time you visit our website, our web servers store the IP address of your internet service provider, the page you visit and the date and duration of your visit. These data shall be evaluated for statistical purposes only. The data shall be used in order to track our visitors’ preferences and to optimize the design of our website accordingly. Such data are not subjected to a personalized evaluation.
Collection and processing of personal data
Personal data shall only be stored if you provide them voluntarily, e.g. in case you register for our newsletter. Personal data are data that can be used in order to determine your identity. Personal data include, but are not limited to:
- your name,
- e-mail address;
- postal address;
- telephone number, etc.
Your personal data shall not be disclosed to any third party unless you gave your prior consent or unless this is required to fulfil contracts or to effect payment in compliance with section 11 of the Federal Data Protection Act concerning commissioned data processing or for invoicing purposes. If third parties have their registered office outside the EU, we shall take suitable measures to ensure that they have a protection level that is sufficient for the data they process (e.g. by agreeing on corresponding standard contractual clauses in accordance with the terms and conditions stipulated by the European Commission). We will not sell your personal data to any third party. We shall only disclose your personal data to authorized government institutions and authorities to the extent required by mandatory law and/or to the extent we are obliged to do so based on a court order.
If you subscribe to our hotel newsletter, SIA Hotel Grand Palace will send you regular emails with individually compiled information about the Grand Palace Hotel, Riga, insider tips for the city and other exciting offers. You can cancel your subscription to the email newsletter at any time, by using the link included in each edition of the newsletter.
Storage of data
SIA Hotel Grand Palace shall store personal data for as long as necessary in order to provide a service you requested or to which you gave your consent, unless otherwise stipulated by law.
Right to revocation
You shall be entitled to revoke your consent to the use of your personal data in whole or in part at any time with immediate effect.
SIA Hotel Grand Palace uses technical and organizational measures in order to protect your data from accidental or intentional manipulation, loss, destruction or unauthorized access. We continually improve our security measures in accordance with technical developments
This website uses Google Analytics, a web analysis service of Google Inc. (hereinafter referred to as “Google”). Google Analytics uses so-called cookies. Cookies are text files which are stored on your computer and enable us to analyze how you use our website. The data on your visits to our website generated by such cookie shall be transmitted to and stored on one of Google’s servers in the USA. This website uses IP anonymization “_anonymizeIp()” so that your IP address is shortened within the member states of the European Union or in other countries which are parties to the treaty on the European Economic Area. Only in exceptional cases shall the full IP address be transmitted to one of Google’s servers in the USA and shortened thereafter. Such shortened IP address excludes the possibility of establishing a direct relation to the person via the IP address. Google will use such information in the name of the operator of this website in order to analyze how our visitors use the website, to prepare reports on the website activities and to render other services to the website operator in connection with the use of the website and of the internet. The IP address transmitted by your browser in connection with Google Analytics shall not be combined with other data collected by Google. You can prevent the storage of the cookies by changing the relevant settings of your browser software; however, we must point out that in such case you might not be able to fully use all of this website’s functions. In addition, you can prevent the collection of your personal data in relation to your use of the website as generated by the cookie (incl. your IP address) by Google as well as the processing of such data by Google by downloading and installing the browser plug-in available at the following link:
By clicking on the following link, you can prevent Google Analytics from collecting your data. An opt out cookie shall be installed which prevents the collection of your data on future visits to this website:
“Deactivate Google Analytics”
In case your cookies are deleted after you close your browser, such opt out cookie must be stored again.
For the general data protection information of Google, please click on the following link: http://www.google.de/intl/de/policies/privacy/
For the data protection information on Google Analytics by Google, please click on the following link:
Our website uses plugins of the social network Facebook. Such plugins are exclusively operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (Facebook). Such plugins are marked by a white “F” or by the button “like”. If you activate such plugin on our website by clicking on it, the browser will establish a direct connection with Facebook’s servers. Based on such connection, Facebook will transmit to your browser the content of the Plugin and your browser will embed it in the website. In addition, Facebook will be informed that you visited our website. Should you be logged in on your personal Facebook user account during your visit on our website, Facebook can allocate this visit of our website to your user account. The same shall be true for interactions with plugins, e.g. the clicking on the “like” button or for writing comments. Such information shall be directly transmitted to and stored by Facebook. If you wish to prevent the data transmission to your Facebook account, you have to log out from Facebook before you visit our website.
The purpose and scope of the data collection and their processing and use by Facebook are explained in Facebook’s data protection provisions (http://de-de.facebook.com/policy.php).
Use of Twitter’s tweet button
We embedded the Google+ button of the social network “Google+” in our websites. Such social network is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The Google+ button shows the symbol “G+”.
If you click on the Google+ button on one of our webpages and activate the link connected therewith, your browser will establish a direct connection to the Google servers and the button is loaded there, transmitting the information to Google Inc. that our website was accessed by directly transmitting the contents of the “G+” button to your browser which links them to the website.
For this reason, we do not have control of the data Google collects via this button. In accordance with the information we received from Google, no personal data are collected as long as you do not click on the button. Only if members of the social network Google+ are logged in, data such as IP address will be collected and processed. If you are a Google+ member and do not wish Google to collect information about you via our website, please log out from Google+ before you visit our website.
Our company is not informed of whether or when you use the Google+ button. Google only provides us with summarized, non-personal statistics on the use of the Google+ button.
For information on the individual data Google collects for its own purposes and on the processing and use of such data, please go to Google’s data protection information at: http://www.google.com/intl/de/policies/privacy/.
If you wish to prevent the data transmission to your Instagram account, you have to log out from Instagram before you activate the plugin.
If you wish to prevent the data transmission to your Pinterest account, you have to log out from Pinterest before you activate the plugin.
By clicking on the button with the white rectangle and the grey triangle you will be directed to our company’s page on YouTube. With this click, your browser establishes a direct connection with YouTube’s servers. Should you be logged in on your personal YouTube user account during your visit on our website, YouTube can allocate this visit of our website to your user account. If you wish to prevent the data transmission to your YouTube account, you have to log out from YouTube before you click on the YouTube button. For more information on the purpose and scope of the collection of data and on the processing and use thereof, please consult the user guidelines of YouTube (http://www.youtube.com/t/terms) and the data protection information of Google included on YouTube’s website (https://www.google.de/intl/de/policies/privacy/). YouTube’s website is operated by YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066 – represented by Google Inc.
This website contains links to third-party websites. Such links were carefully checked before activation. However, we cannot exclude that the operators change the contents of such websites afterwards. This data protection information only applies to the website of SIA Hotel Grand Palace. Any liability for the contents or the correctness of the data protection information for third-party websites shall be excluded. For information on the data protection regulations of third-party providers, please go to their websites or contact the provider directly.
Purpose of use
The personal data we collect, e.g. from a reservation or an e-mail you sent us, will only be used to provide you with the requested services or for other purposes you consented to in advance, unless otherwise provided for by statutory provisions. We subject our employees to secrecy and to compliance with the data protection provisions contained in section 5 of the Federal Data Protection Act.