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FAQ

GRAND PALACE HOTEL POLICIES & FREQUENTLY ASKED  QUESTIONS

 

Q: HOW FAR IS THE GRAND PALACE HOTEL FROM OLDTOWN/ CITY CENTER

A: We are situated in the middle of Riga’s Old Town, and within a 5 min walk to most main cultural and historical sights.

Q: HOW FAR IS THE GRAND PALACE HOTEL FROM THE AIRPORT?

A: Hotel is located 10.2 km (6.3 miles) from the airport, a leisurely 15 min drive.

Q: WILL THE GRAND PALACE HOTEL ARRANGE TRANSPORTATION?

A: Yes, our concierge will gladly assist you in making arrangements for limousine, taxi, and car rental services.

Q: IS THE GRAND PALACE HOTEL A PET-FRIENDLY HOTEL?

A: Yes, The Grand Palace Hotel is pleased to welcome pets to our luxury hotel in Riga. Please contact us prior to completing your reservation should you plan on bringing a pet.

Q: DOES THE GRAND PALACE HOTEL OFFER DRY CLEANING SERVICES?

A: Yes, our concierge handles all laundry and dry-cleaning services upon request.

Q: HOW CAN I OBTAIN TICKETS TO OPERA, CONCERTS, DINING AND THE ARTS?

A: Our fully staffed concierge is happy to assist guests with ticket arrangements, sightseeing tours, dining, and other recreation recommendations.

Q: DOES THE GRAND PALACE HOTEL OFFER HIGH-SPEED INTERNET ACCESS?

A: Yes, we offer complimentary high-speed Internet access in each of our guestrooms. We also provide complimentary WI-FI in all guestrooms, meeting rooms and public areas.

Q: DOES THE GRAND PALACE HOTEL HAVE A BUSINESS CENTER?

A: We provide complimentary access a computer and a printer. Please ask our concierge for assistance or view our on-site amenities and services.

Q: IS EARLY CHECK-IN AND LATE CHECKOUT AVAILABLE?

A: Yes, regular check-in is from 2 p.m., and check-out is by 12 noon. To make other arrangements, please advise our reservation department when booking. We are happy to accommodate special requests based on availability.

Q: WHAT ARE THE PARKING OPTIONS AT THE GRAND PALACE HOTEL?

A: We provide valet parking at the following rates:

  • 20,00 EUR per night

Q: WHAT ARE ROOM SERVICE HOURS?

A: Room service offers complete meals and light fare 24 hours a day.

Q: WHAT CREDIT CARDS DOES THE GRAND PALACE HOTEL ACCEPT?

A: American Express, VISA, MasterCard

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